If I could give zero I would because of customer service and price. I'm appalled about how rude and disrespectful the staff at the swimming pool is. My family came up here looking for a fun new place to enjoy and escape from day to day life. Instead when we go to swim at the pool, we find out it's addition to go in the slide that's not monitored. My 2 year old has to be in a plastic pool on the slide because he wears a swim diaper. Then the amount of bees floating in the pool isn't exactly ideal for public swimming. As sad as it made my two year old I made sure he only played in the plastic swim pool as requested and did not get in the underground pools. However after about an hour of being there a cute family came in and their little girl had what appeared to be a swim diaper on under her swimsuit. She got in the underground pools as the "management" were awed by her cuteness. Then she decided she wanted to go on the slide and I noticed her dad only had green bands on vs the yellow band showing I paid for the "upgrade" to play on the slide. They went down the slide and went to go again even, and this slide ends in the underground pool. I asked the management why my son had to be in a plastic pool with a swim diaper but she could go wherever. She instantly jumped on the defense that it was not a swim diaper and she is potty trained. Pretty sure she wouldn't know if my kid was potty trained or not, I was only asked about him wearing a swim diaper or not. I then asked about the green band vs yellow. She proceededing to act as if I am dumb for asking and that I wouldn't know if they upgraded or not. Right, I don't know. However if someone upgrades isn't it common sense to then put a yellow wrist band on them too?? Then shortly after the end of my conversation with her she takes the gentlemens card to charge for the upgrade....
We love it. Great price. Beautiful cabins. The employees were very nice and helpful. A lot of extra amenities with places to keep children entertained during your stay.
Really enjoyed staying here with my family. There were a few things in the cabin that didn't work like an outlet that the maintenance man tried to come fix and found that he would have to do a little wire chasing. The swamp coolers were not maintained well and he was going through each cabin and fixing them. Our drain to the kitchen sink was a little slow. So beside those few things I have to say that the grounds were super clean including the pool area. The golfing was very very reasonable prices and all my family enjoyed. The staff all around was very accommodating and very nice. We will definitely have to come up again. Thank You!
Instead of buying a membership to come here more, instead our family is never coming again. Thanks for saving us the headache later on.
After having our family reunion here for 3 years. We won't be returning. Suddenly this year everything we had done in years past cost us extra. They tried to tell us a shade canopy was a tent and wanted to charge us $25 for each canopy. We had water shut off in one cabin all day while they repaired a water heater. Which we understand but no offer to refund any of the fee for the inconvenience. Finally one of our family members fixed it for them so they could have water turned on to use the bathroom. We will be going somewhere else next year. Its really u bummer the lady working there was so rude to us as we really liked the campground for the pool and other things to entertain the kids.
If you want a business to succeed and grow, follow rules you out in place with everyone. Use common sense and respect to your customers instead of treating my them like they're stupid to the obvious.
My family comes in rents the cabin's every year we love it! We also have some land at to develop in the resort itself and can't wait for that to happen. The golf course is fun to play and the amenities of having a swimming pool close the water slide is pretty fun. I will say that the pool being private they make some rules that are definitely not the same as most public pools being a private pool they have the right to do so.
Skyline Mountain Resort is a US Rv Park based in Fairview, Utah. Skyline Mountain Resort is located at 22130 North 11750 East, Fairview, UT 84629, USA.
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